He identifies three aspects of emotional design visceral, behavioral, and reflective. I think that reflective should really be split into two sections: Reflective - self-image, how others view you with the object, associated social stigma. Personal or Internal - personal or spiritual satisfaction and memories. As he has it, reflective design is out of proportion compared to the other two aspects.
I do agree with his concept of emotional design. Personally I make all my decisions based on emotion. Things are always more enjoyable when chosen for their emotional quality. Forget practicality, do what feels best.
You make all you decisions based on emotion?
ReplyDeleteSurely you make some decisions on at least a little bit of logic.
I think that Norman points out that in order to have get the most enjoyment out of a product is to have that product be well-designed, usable, (behavioral) AND appealing to the reflective and visceral levels of your own self.