Raluca Budiu - Nielsen Norman Group, Fremont, CA, USA
Peter Pirolli, Lichange Hong - Palo Alto Research Center, Palo Alto, CA, USA
This paper sought to find the effects of tagging system on tag production and information retention. They compared two different tagging systems, one you simply had to select a word or set of words and then click Ok and the other required the user to type the tags into a text field. Using these 2 systems and the base case of no tagging system the authors wanted to see how each system affected the amount of tags created, the users' reading speed, fact recall and recognition. The results showed that tagging did not significantly increase recall or recognition.
Thoughts
It is interesting to see a study about how tagging methods and tagging in general affect our ability to read and remember information. I thought for sure that tagging would significantly increase the recall and recognition rates and that type-to-tag would do so more than click-to-tag. Maybe since tags reduces information to only its keywords we somehow forget it easier.
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